Privacy Policy

Effective Date: March 27, 2026 · Last Updated: March 27, 2026

Elliot Pointe LLC, doing business as The Recipe Ames (“we,” “us,” or “our”), operates the member portal at members.therecipeames.com and related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

1. Information We Collect

Information You Provide

  • Account information: name, email address, phone number, birthday
  • Profile preferences: dietary restrictions, food allergies
  • Event registrations and attendance history
  • Communications you send to us

Information Collected Automatically

  • Device and browser information (type, operating system, screen size)
  • IP address and approximate location
  • Pages visited, features used, and interactions with our portal
  • Cookies and similar tracking technologies

Information from Third Parties

  • Square: Payment and transaction data when you purchase tickets or memberships
  • Clerk: Authentication data when you sign in (including via Google OAuth)
  • Google Analytics: Anonymized usage and traffic data

2. How We Use Your Information

  • Provide and manage your account, event registrations, and memberships
  • Process ticket purchases and refunds through Square
  • Send transactional communications (registration confirmations, reminders, receipts)
  • Send marketing communications about upcoming classes and events via Klaviyo (with your consent)
  • Personalize your experience, including dietary accommodations for classes
  • Provide access to class replays, recipes, and member-exclusive content
  • Analyze usage patterns to improve our services
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share data only with:

  • Square: Payment processing and transaction management
  • Clerk: Authentication and account security
  • Klaviyo: Email marketing and event communications
  • Google Analytics: Anonymized website usage analytics
  • Vercel: Website hosting and delivery
  • Railway: Application infrastructure
  • Service providers who assist with our operations, under confidentiality agreements
  • Legal authorities when required by law or to protect our rights

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your authenticated session
  • Remember your preferences
  • Analyze site traffic via Google Analytics

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our portal.

5. Email Marketing

We use Klaviyo to send marketing communications about upcoming classes, events, and special offers. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any marketing email. Transactional emails (registration confirmations, receipts, account notifications) are not affected by your marketing preferences.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as transaction records).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication via Clerk, and access controls on our systems. However, no method of transmission or storage is 100% secure.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information via your profile page
  • Request deletion of your account and personal data
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

To exercise these rights, contact us at the address below.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our portal or sending you an email. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Elliot Pointe LLC d.b.a. The Recipe Ames

Ames, Iowa

Email: info@therecipeames.com